← Back to Property Lens

Support

Help for the Property Lens website and native iPhone app. Property Lens is operated by Mahesh Kumar, Real Estate Salesperson (RECO # 5024514), with Gold Estate Realty Inc., Brokerage.

Contact support

For sign-in help, access or correction requests, or questions about deletion, email Mahesh Kumar.

maheshtherealtor@gmail.com

Signing in

The website and the native iPhone app use the same Property Lens account. Sign in with the email address on your existing account, using the email code we send you or your password.

If a code does not arrive, check your spam or junk folder and request a new code. If you still cannot sign in, email support with the account email address you use.

Deleting your account

In the native iPhone app, open Account and choose Delete my account.

On the website, sign in, open the “Signed in as” menu in the chat and choose Delete account.

Your account is shared, so deleting it in either place affects both the website and the native app. Successful deletion removes your sign-in identity, saved homes and search alerts, and erases personal contact and inquiry details from linked records. Limited consent and erasure audit records remain after personal details are scrubbed.

If the app cannot confirm the result because of a connection problem, follow its retry instructions or contact support. Signing out does not cancel a deletion request already sent.

Keeping your account safe

Support will never ask for your password, a sign-in code or any access token. Please do not include them in an email.

More information

Read the Privacy Policy or return to the Property Lens home page.